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Our Privacy Policy

Last Updated: Jun 4, 2024

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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including general location data
  • Consumer Communications, including direct communications with your consumers
  • Inferences from Other Data, including inferences created from other personal information collected

Browser Cookies

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location dataWe delete or anonymize data concerning your use of our website within 7 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Purchases, Direct communications with your consumersWe keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Direct communications with your consumers, Inferences created from other personal information collectedWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Direct communications with your consumersWe retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Online IdentifiersWe retain records related to privacy requests as long as necessary to comply with our legal obligations.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Creating Customer Profiles
  • Fulfilling Customer Orders
  • Meeting Compliance & Legal Requirements
  • Operating our Website or Mobile Apps
  • Processing Payments
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersAd Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, ERP, Fraud Prevention Tools, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Contractors, Sales & Marketing Tools, and Shipping ServicesAd Networks, Data Analytics Providers, Payment Processors, and Shipping Services
Internet ActivityAd Networks, Commerce Software Tools, Fraud Prevention Tools, Payment Processors, Sales & Marketing Contractors, and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Commercial InformationAd Networks, Commerce Software Tools, Customer Support Tools, ERP, Fraud Prevention Tools, Payment Processors, Sales & Marketing Contractors, and Sales & Marketing ToolsPayment Processors
Financial InformationCommerce Software Tools, Fraud Prevention Tools, and Payment ProcessorsPayment Processors
Location InformationSales & Marketing Contractors and Sales & Marketing ToolsNone
Consumer CommunicationsSales & Marketing ContractorsNone
Inferences from Other DataERP and Sales & Marketing ContractorsNone